Columbia House Music
Columbia House Records & Tapes - Unable to get credit refund unsatisfactory nonexistent customer service substandard business practices

I joined Columbia House with their 'deal' to buy so many CD's for little dollars. I sent in my choices and received a shipment of the requested choices along with a few other tapes (Latin) not ordered. I returned the non-ordered tapes and received a bill for $100.00. I sent a letter asking where this billed amount was coming from.

I then received another shipment with the exact cd's as the first shipment, no explanation, nor a response to my first letter about the bill. I sent the opened package back, I had to pay for return and return receipt along with another letter asking why I received another shipment of the same cd's. I then received an EXACT same shipment again. A bill was received separately saying they were going to send me to collection if I did not pay in 15 days.

I sent in the $179.?? To get them off my back and figured once they got their sh— together, they would owe me. I now have a credit of $149.85 and they will not send it to me. They want me to order more from them. I do not want to deal with them and have sent letters stating that fact. I am unable to get my credit owed to me from Columbia House. They are rip-off's and their customer service is non-existent. Their billing is the pits!

Company: Columbia House Music
Country: USA
State: Indiana
City: Terre Haute
Address: 1400 North Fruitridge Avenue
Phone: 8122427000

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