Char-Broil, LLC
Waiting over two months for back-ordered warranty parts

Shops, Products, Services

I order burners parts through the warranty on my grill on 4/16 and have not received it as of 6/12.

I called almost five times and each time they apologize and offer to put me on the high priority list for shipping.

The last most ridiculous explanation I got from a supervisor at the customer support that the delay probably caused by their suppliers. Daaahh.


Company: Char-Broil, LLC
Country: USA
Address: P.O. Box 1240
Phone: 18662396777
Site: charbroil.com
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