Ritz Emporium
Ritz Furniture Sold me a smelly couch

I found a couch on sale at Ritz, purchased & had delivered. Upon arrival the intense smell of cigarettes was very evident... Smelling up my non-smoking house. (Even the delivery guys acknowledged it, so I noted it on the delivery confirmation sheet.) I went back to the furniture store to tell them, expecting them to rectify the situation for their customer. To make a long story short, they spent the next 2 weeks trying to get out of taking care of the problem - including a lying salesperson. The Ritz motto must be "Ritz - where the customer is always wrong."

Company: Ritz Emporium
Country: USA
State: Washington
City: Lynnwood
Address: 20423 Hwy 99
Phone: 4257748800
Site: ritzfurnituregallery.com

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