Dish network
Billed $374 for equipment upgrade after paying $99 to restart

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I used dish network service over 10 years ago and recently on Feb. 12 decided to take advantage of their promotional offers of 3 months free with equipment and there after 19.99 for one year. But I was denied. I had to pay 99$. And now I am billed $374 for installation and equipment upgrade, serviceman call, and problems with the channels not picking up properly. When I called the serviceman and told him the channels was not working. He suggest and upgrade. I am yet to pick up 200 stations and not get an error message. I am billed extra for getting station that should already be in the package. I being forced to buy equipment that I wanted to lease and thusfore is not working properly. Every time I talked to one of the representative about my problems they said their was nothing they could do. When I made an attempt to pay on my bill it was refused. I was told I could male a payment of 174$ by June 7 and my service would be restored but the representative refused to accept payment for restoral, she said I had to make full payment of 311$ which I did not agree with being charged all the extra for obtaining dish network service. One representative said I could do it and the other refused. I was told at first that I could pay the 174$ and pay the balance by June 16. I ask the representative how could I return the equipment to them because I was not satisfied with the treatment I was getting. He said I could not, I had to pay for it. I did not want to buy anything because If dishnetwork up their system again I would be stuck rebuying equipment. I just want to be treated fairly and I do not main paying my if I received proper service, When I am billed 63$ a month for service that do not half pick up that some how have accumalatived to $374 and been off since the first of May. Please Help!


Company: Dish network
Country: USA
State: Illinois
City: PALATINE
Address: DEPT 0063
Phone: 8008949131
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