Airport Self Storage
James & Kelly McMillen - Site Managers Excessive billing and lied to me over the phone
- 05-10-2010
- 1
I was supposed to be billed for a partial last month (2 days) but was billed for the entire month for $260. James McMillen told me it was setup during a phone conversation the previous month. When I was moving out, James McMillen came out and apologized because he hadnt updated the system from our conversation and I was billed the full amount the previous day and asked that I dont escalate it, rather that I come in next weekend and he will see what he could do about me winning a raffle for a TV so he didnt get in trouble from a complaint from me.
Company: Airport Self Storage
Country: USA
State: California
City: Newport Beach
Address: 3800 Campus Dr
Phone: 9497249744
Site: executiveselfstorage.com