Brandywine Ace Hardware
Service! We don't need no stinkin' SERVICE! Send your power equipment somewhere else for maintenance

Brandywine Ace Hardware had my Hustler Fastrak mower for nearly 6 weeks and did not respond to my complaints. I put $100 out of pocket to have my property mowed.

Here is the email I sent them, to which they did not respond:

Over a month ago, in response to a local newspaper ad, I had my Hustler Fastrak mower taken into your Power Equip. Shop for std. Maintenance. It had been maintained by Power Pro, but I mistakenly assumed your Power Equip. Dept. Was on a par with your well-run lawn and hardware store.

Prior to leaving on a vacation on 3/26, I was told the unit would be picked up on 3/24, maintenance performed, and the mower delivered upon our return on or soon after 4/7. The mower was picked up (after 2 follow-up telephone calls from me to find out whether they WOULD, in fact, pick up the mower) on the 3/26. I had received no calls initiated from your dept.

Company: Brandywine Ace Hardware
Country: USA
State: Pennsylvania
City: West Chester
Address: 1150 Pocopson Rd
Phone: 6107933080

  <     >