Readers Choice
Readers Choice illegally not allowing me to cancel my service within the 30 day time frame. I was in the Hospital during that time frame and refuse to allow me to unsubscribe from there service, even after I was tol
- 04-27-2010
- 17
I some how got a phone call from this company after getting a free flight through Southwest Airlines since we fly with them all the time.in order to get the tickets you had to listen to these people talk and ask you about wanting to subscribe to the Readers Choice magazine service. I told them I didn't not want this and did not want all these magazines. When I went to cancel the service they said I was out of the time frame to cancel. However, I tried to explain that I had be in the hospital for an extended period of time and did not have access to cancel my subscription. I also told them that I am no longer working therefore I cannot pay for the magazines. One phone call a young man threatened me when I explained my situation and then 30 min later someone else called as said they would correct the issue and cancel my subscription. I didn't even as for a refund I just wanted to cancel any further bills or magazines. I then sent an email to the company explaining my situation with no reply. However, they continue to call my home at least 5-6 times a day and are very rude. I have since cancelled the card because they refused to stop charging my card. I told them I was not able to work since being home from the hospital and the account was connected to my checking account and they were overdrawing my account. They did not care and have now sent me a written statement in the mail. I need help canceling my subscription. They are charging $44.85 per month for like 3-4 years and they say there is no way to cancel unless it was done within the original 30 time frame. They knew I had no way to call them when I was in a hospital bed and very sick. This company is very rude and just trying to scame people as well as annoying them everyday of the week.
Company: Readers Choice
Country: USA
State: Colorado
City: Arvada
Address: PO BOX 741112
Phone: 3034314080