Page Plus Cellular
I paid PPC my regular $39.95 for my prepaid card, in two day, it used all of my minutes and i had to pay another #39.95

Shops, Products, Services

I paid PPC $39.95 to renew my unlimited minutes/text like I usually do on my due date. I did it on the 13th, then two days later, it said that I had $0.00 balance and I needed to add some money. I contacted the customer service, which it takes forever, I mean forever for them to answer. PPC has the worst customer support you will ever run into. When I explained what happened to the rep, he stated that it was nothing he could do. He first said since I paid on the the 13th before midnight, my data plan began eating up the balance. The $39.95 was sitting in the account and since I paid before the midnight hour, it automatically went into the regular pay plan. Which is $0.42 per minute and their was nothing that could be done. PPC is now finding ways to get more money out of their customers. *Beware* If you pay on your due date before midnight, and you don't have any data left, it will automatically switch to regular payment plan and you will have to pay again, like I did in two days.By the way, there is no specific due date. The first guy lied to me and said it was on due on the 14th, the so-called manager came and said the 13th with a condescending manner, the way he explained. They have horrible phones, and the only pda that can be used with PPC is the motorola Q. Like all companies, when they think they are off the ground, they start looking for way to screw people.*Beware* I am not usually the one to write about a company, but PPC was very deceiving and crooked.


Company: Page Plus Cellular
Country: USA
Phone: 18005502436
Site: pagepluscellular.com
  <     >  

RELATED COMPLAINTS

Page Plus Cellular
$44.95/monthly unlimited talk/text "Rate change" to $44.95/2day of unlimited talk/text

H2o wireless
H20 wireless Switched from 50$ plan to 60$ plan and was not given the data plan I paid for!

T-Mobile Wireless
T-Mobile changed my plan without my consent. Took away features, did not grandfather in my plan. Claimed my plan did not exist

Att
AT&T Wireless Promised Unlimited Data Plan But Throttled My Service to Dial-Up Speeds For Remainder of Plan After Using 2 GBs of Data Internet

AT&T
Limited "unlimited" data plan nationwide

US Cellular, U.S. Cellular
Fraud! Promised to Backdate unlimited texting and billed $315.00 because we were told it was unlimited

T-Mobile
Criminally deceptive, even to a loyal customer Internet

Verizon Wireless
Please beware of buying phones from this company Laurel maryland

US Cellular
Unauthorized billing

Boost Mobile
RIPOFF Charged my credit card $15 when I am on a monthly debit plan