Digi-cam 8 channel DVR
Inability to respect guarantee, difficult to contact

Bought an entire 8 camera, DVR program having a 3-year guarantee about the DVR on or around 4/08 from their store and on or around 19/20/09 the DVR quit operating along with a camera was poor. Named and was advised to deliver camera was recommended they had issues with digicam and might substitute camera and substitute DVR having a new one. Delivered camera and images of exactly what the dvr was doing. Following a few calls they delivered alternative camera and stated it'd be in regards to a week for brand new dvr in the future in. Went in this way for the following month and half. They ceased addressing the telephone or some answering service might reply. I eventually got your hands on a supervisor called Cynthia. She stated that I had been rude since I ought to have waited for that fresh Dvr in the future in. She mentioned that 5 times to get a fresh one or she'd return my funds for that Dvr. Which was a-11 nights before she explained the brand new dvr was much better than aged one included handheld remote control, Sta drive check, video results and upgradeable. The previous device was said to be to upgradeable to 500GB however it was just was with the capacity of 250gbts. It hasbeen about 100 times without any dvr, one's heart of the machine. THIS A SECURTY PROGRAM NOT REALLY A DOLL! They'd BBB account but dropped it on 1/11. For failure to solve compaints, and had a score of the y from them. If they solve this I'll come provide feedback with this.

Company: Digi-cam 8 channel DVR
Country: USA

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