Walmart
Manager rudely refused counter check after phone staff said it was accepted

I just moved into town and the bank gave me counter checks there was not a single grocery store in my area that would take these. So I call Walmart the switchboard lady switched me to services. I asked if they accepted over the counter checks and I was told yes they did.

I drove 25 minutes to get there purchased $145.00 worth of groceries needed and at the check out the lady turns on her light and a manager comes up and looks at the check and very loudly and rudely says we don't accept these. I advised them I called and was told that they were accepted. She demanded a name and I told her services and that I did not think to get the persons name and she threw my check at me and told me to rip it up would be her job and people were in line behind me.

It was so embarrassing so I left my groceries sitting there and immediately found a main manager who kept saying he was sorry and that he would say something to the customer service manager, but he was in a hurry and had to go there was an emergency. What bugs me is that they were so rude and I wasted my time and gas to drive over there and they did not know what they were talking about. Last time I shop at walmart!

Company: Walmart
Country: USA
State: Georgia
City: Dalton
Address: 2545 E Walnut Ave
Phone: 7062791905

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