Vitacost
No delivery, rude customer service

I've requested out of this organization for around 24 months within the melody of around $2000.

Earlier this many months products have appeared broken from insufficient packaging and sometimes even worse - delivered back again to their factory by advantages due to harm without telling me.

The final 3 purchases where nightmarish.

I waited many weeks before discovering by myself that my bundle was ruined in-transit and delivered back. No body informed me or requested me easily needed a reimbursement or my products reshipped! I wound up needing to generate towards the health-food shop to purchase my products until my cargo arrived through so when it did come through, one container of cherry liquid was damaged since it didn't have bubblewrap.

After I named their 800-number I waited on-hold fifteen minutes. The girl that responded merely stated "What do you want" in an exceedingly rude tone. She then put on me. I called again and requested to get a boss and he or she stated he'd deliver out another container. (it's nevertheless not appeared)

Meanwhile I created another purchase. Thinking about the vacation results where nevertheless entirely move I offered them the advantage of the question.

I checked order tracking recently to locate that my bundle was shipped but we received nothing

I called telephone assistance and also the lady examined my purchase and stated that it confirmed deliverd but exactly what it intended was that it had been sent to usps - She stated that advantages sent my bundle to USPS.

I asked her to get a USPS tracking range and he or she couldn't supply me with one.

I expected to talk to a superviser and he or she stated they where prohibited to consider callls and he or she hung-up on me

Is that this the way you handle loyal clients?

Up untle about six months before I told everybody I understand about how exactly incredible the corporation was.

My husband and that I attempted to obtain my guardian to look here-but they did their research and stated no means! They informed us if we preferred them we're able to purchase their material for them-but they'd not consider the chance. Today I see why.

Once they acquire your confidence in 2-3 decades they possibly switch on you.

The corporation is poor and that I don't reccomend them to my worst enemy.

At this time they still owe me near to or perhaps a small over $50.00 in item and that I do not know where it's or when it'll be below or easily actually view it and that I don't wish to endure the heartburn of calling their customer support and so I could be abused by their rude workers.

Company: Vitacost
Country: USA

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