Sears
Horrible treatment by delivery and customer service

At 7am on Friday morning I obtained a phone from Sears shipping to see me of the screen of time I'd be getting my fridge. It had been pitch-dark out and that I needed to run-up a trip of steps to obtain the telephone. I've a heart problem and actually nearly had a coronary attack. Once the telephone bands in the centre of the night time you believe somebody has died. After I discovered it was simply the sears shipping guy I really couldnot think it. I told him that he could not do this. Wake a person up in the break of pre-beginning like this. I told him a software had previously named me times before and supplied several for me personally to contact easily was not okay using the period of time. But I had been Okay using the period of time. Then your shipping man hung-up on me! And so I contact customer support and also have to withstand an extremely noisy saving of the lady stating exactly the same phrase repeatedly again. Lastly a occurs the telephone and informs me I Have been rescheduled. No body advised me of this. Evidently the kids are operating the company over there unsupervised. Therefore retaliation is their shop plan? I then contact another number, the nationwide customer support number. I request a manger and obtain a "shipping expert" instead. He weighs on me. He pretends I am also annoyed for him to withstand. I documented the phone call. Let us let the court determine easily earned to become hung-up on, again. I obviously ended my purchase. I advised my charge card organization to hold payment. And that I will soon be seeking appropriate action. I've never been handled thus badly with a business before. I'll never purchase so much like a nail at Sears again. The personis range who started this headache is 360-449-2519. He ought to be dismissed. If Sears' plan would be to wake people in the centre of the night time and provide them heart problems, then hang-up in it and actual vengeance by deleting the shipping without authorization in the client, then he is doing just good. I, about the other-hand, am likely to Lowe's.:)

Company: Sears
Country: USA
State: Oregon
City: Portland

  <     >