Wal-Mart Stores, Inc
Store policies

I called wal*mart on 1/8/10 to find out if they had a flat twin air mattress, and what was the price. They informed me that they had what i asked for. So i left to check them out right after i hung up from the sales person. I saw the product so i purchased it with my dept. Card. It cost me 39.99 tax=42.76. This was about 6:30pm. When i got home i blew the bed up & 30min. Later the air seeped out. I said to myself oh no this is not happening. So i blew the bed up again. Of course the same thing happened again, air seeped out flat as flat can be.By that time i was floored. So the next day i went to return the air mattress with receipt in hand, in the original box packed very neetly this was about 2:30pm. 1/09/10. When i got to customers services. I asked for a refund of my money. I was told (we do not give refunds on air mattresses, you can have a store credit. I said, (i just purchased this mattress less than 24 hours and its seeping air).

They said (well thats our policy on air mattresses). I said to them (how come i was not told of your policy when i purchased the mattress). They said to me (there are signs all over the store). I said to them (i didn't see any signs) i did not see any signs on the display where the air mattresses where, just the prices. I saw a sign on the wall at customers service when i went to return it, but the fine print was so small it would take a magnifine glass to read it. I feel like i was ripped off. Because i returned other items in that store before with no problem of getting a cash refund. What makes this item so particular from the rest? I can tell you why. Because there no damn good. And wal*mart knows that. So they have this bogis policy on these faulty air mattresses. I want my money back. I don't want store credit, so they can be happy with not loosing money. They should stand behind the junk they sell to the customer. I don't want any credit to bye more junk. Please if you can help me get my money back, i will be one happy customer. Thank you, rl

Company: Wal-Mart Stores, Inc
Country: USA
State: New Jersey
City: Mays landing
Address: 4620 black horse pike
Phone: 6096258200

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