Firstwebsearch.com
I was scammed out of $1,000 by first web search

This letter is to explain, in detail, the events that tookplace between April and now, among me and the merchant, First Web Search. I will include the details of what themerchant said and what I was expecting; in addition, what I did actuallyreceive. I first began speaking with First Web Search at the end ofApril. I spoke with the samerepresentative for a few days, to a week. I was speaking to Regi Jeter about my goals for my company We spoke about theresults I was looking for. He stated ifmy website was on the first page, top ten on the top search engines, such asGoogle, Yahoo, MSN, Ask.com, that my business would sky rocket. We went over the keywords I would need to useand he showed me how the keyword Loan Modification gets 1,300 hits before4:00PM on a daily basis and that my business would grow rapidly. He stated that with the $1,000 package, Iwould be on the first page, top 10 of the top search engines within 35-45days, with specific keywords, like Loan Modification.in summary I was promised the following inreturn for $1,000: My companys website would be on the top of the first page, in the top ten on major search engines (such as; Google, Yahoo, MSN, Ask.com) within 35-45 days. The basis of this success was to center the marketing campaign around the keyword Loan Modification. On April 29, I was finally SOLD to purchase this service. The representative, Regi assisted me during the payment for services, via First Web Searchs online check-out. When I paused to begin reading the service agreement, he interrupted bytelling me I did not need to read this because it did not pertain to me. He continued to explain that this serviceagreement was for Pay-Per-Click advertisers only, which I was not setting up aPay-Per-Click campaign, and therefore, did not pertain to me. When it was complete, he transferred me to alady to verify my order. She stated thatI understood the set-up fee and I stopped her right there and said Regi told methere would be no set-up fee, just the $1,000 for the package and I alsoverified that the bottom of the order form was for Pay-Per-Click customersonly. She said yes and proceeded tofinish the order verification. I wastold I would receive a FedEx package in the mail within 24-48 hours and aProject Manager would call me to go over everything. On Thursday, April 30 I found out that I was scammed. I did not receive a call by 11:30AM, so Itook it upon myself to contact the Project Manager, (Daniel, at extension311). I began reviewing everything thatRegi told me (above mentioned) and Daniel informed me that this is notpossible. Daniel stated the followingpoints: 1. Icould not be on the first page of the top search engines within 35-45 days2. Icould not use keywords I spoke with Regi about (Loan Modification) 3. Icould not come close to being on the first pageI then told Daniel, So everything I was promised and led tobelieve will be done, can not be done? Daniel replied, I dont know why he told you that, thats impossible. I also confirmed this with the manager, whotold me he would fire the sales representative, Regi, but would not give me arefund. The management was so rude to meon the phone after telling me I would not receive a refund, he said have a goodday and hung up. I tried to resolve theissue with them directly numerous times that day by trying to speak to someoneelse and I was not able to get connected to anyone. Since First Web Search was reluctant, I fileda claim.in addition, days later, I received a FedEx package fromFirst Web Search, which I denied at my front door. I did not want to accept anything from themunless it was my money back. Also, I did not get any service, there was nothing I received nor done for me. I paid $1,000 because I was lied to andscammed. The manager supposedly evenfired this guy because of what he did to me.
Between the first/original claim I filed and thepositive follow-up I received confirming it was being processed and now, I haveincurred not only the banks reversal of this $1,000 credit, but alsoadditional bank fees/charges. Pleasepermanently re-credit me the $1,000, plus all bank fees/charges incurred fromthis erroneous, reversal
(THIS WAS MY LETTER TO CHASE CLAIMS DEPT, AFTER I WAS REFUSED A REFUND FROM FIRSTWEBSEARCH.com)

After months of dealing with chase claims... Faxing my docs 7 times (and I have the fax logs to prove this) They continued to say that they have not received my paperwork. I was fed up and went to a local branch for help... Got a new fax number and person to call... Turns out My claim was recently denied by a chase claims manager named Jason Colon who gave me a reasoning that was so incredibly frustrating, He said that even though I was lied into purchasing a service this company could not provide, since I was told to sign my digital signature, Chase would not be able to get the $1000 from First Web Search.By denying my claim, I believe CHASE IS SUPPORTING SCAM ARTISTS!!! And are not protecting their account holders!!! My account was closed 2 days ago without notice... Written off... Ruining my credit...
(I would have paid the $1,000 to keep my account open)

This is not fair and I will not stop until my account is reopened and all the negative marks are taken off my credit report! Expose FirstWebSearch! And bring the media into the way Chase Claims handled this situation. Heads need to roll on all sides

Can anyone help me in this situation? Does anyone have any ideas about where I should start?

Who should I call about this? Should I get the media involved? What would be the best step to take?

Company: Firstwebsearch.com
Country: USA
State: Nevada
City: Las Vegas
Site: firstwebsearch.com

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