UPS LACHINE, Quebec, Montreal, Canada
Service is full of s

I was expecting a shipment of an important item 5 days ago... The item was paid using UPS Express shipping (next day service) which clearly states on the web site that the arrival time was GURANTEED...

Well 5 days later I am still waiting for my package after a dozen phone calls and speaking with the most foolish group of customer service representatives on the planet. From Christian to Fernando to pretty much everyone, I spoke to they all lied about delivery times and every time they told me the package was on its way, I asked do you guarantee it... They told me YES it will arrive... Yet never did.

UPS stinks... Not what it used to be and there are hundreds of other people saying aloud what I just did.

Even the dispatcher told me at some point that the delivery man was going to be at the destination between 5 and 5h30 PM and again never showed up.

ALL of this after paying alot for Express shipping and not even getting any honest treatment by all of the idiots involved at the UPS Lachine's Customer Service Department.

Company: UPS LACHINE, Quebec, Montreal, Canada
Country: USA
State: Quebec
City: Lachine
Address: 1221 32e Av

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