Mercantila.com
Failure to Honor Refund

Beware! On 12/1 we bought a product from Mercantila.com which was to ship by Holiday. Within a few minutes, we obtained a contact the product could be postponed until 1/12. We instantly sent to stop, after which invested the following 48-hours attempting to achieve customer support to cancel by telephone. No body accumulates the telephone at customer support. That's whenever we found the various grievances in the BBB, and we named our charge card organization to find out we'd been already charged, despite our termination, and regardless of the product not being delivered yet.

On 12/2 Sal from Mercantila.com sent that the reimbursement could be future within 10 business days. Well, below we're on 12/21, with no reimbursement has come. Meanwhile, the web site nevertheless exhibits our consideration purchase as energetic and prepared to ship on 1/12. We submitted a BBB criticism and unearthed that the corporation includes a background of declining to supply guaranteed discounts.

DoN't buy something thru the corporation!

Company: Mercantila.com
Country: USA

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