Bandfield Medical
Improper Technique, Incompent Response

The following is a letter I sent in to complain, the response I got back was still unwilling to make good on their mistake so I felt I'd share with anyone else.
To whom it may conern, I mistakenly took my litter of puppies in to get their tails docked at Banfield Pet Hospital located in West Jordan, UT inside the PetsMart in Jordan Landing. They have a "Quality Assurance" policy which they tote, but it's as useless as the people behind them. The vet that did them didn't pull the skin back towards the buttocks prior to cutting the tails (which I have since found out is proper procedure). He allowed me to come in, as I wanted to stay with the puppies and also learn the procedure. I trusted that he, as a trained professional, would know the difference compared to me the lay person this specialized skill. He used sutures to close them, but because the skin was pulled so tight they didn't hold.

Company: Bandfield Medical
Country: USA
State: Utah
City: West Jordan
Address: 7654 Campus View Drive West Jordan, UT 84084
Phone: 8012010099
Site: bandfield.net

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