Direct TV Cancellation Fee
One time approval means they can charge all the time and overdraft your acct 1000 dollars

Shops, Products, Services

My husband at the time made a payment in March 09 with his debit visa card and now in sept 09 they took out 995.99 without authorization and states because we had the same address that they were authorized. I notifeied them in June that I would be moving to Louisiana and no longer needed the service. I even gave them the new address. My husband had a stroke and they overdrafted his acct. I spoke with Angela and she stated the money would be put back into the acct bu 9/23/09 but it wasnt. Called and talked to Moses and he stated the refund was denied and that I now owe 240 cancellation.
Spoke with Andrew his supervisor and he stated since my husband at the time at the same address authorized it once it allows us to charge his acct. Asked about the refund on the returned boxes or 635.00. He states it will be another five business days and they will credit his card minus the 240 canc. Fees.
This company is getting away with fraud. Yes, they had permission in March but not Sept. Why do they get this right. My husband is out 995 plus 36 overdraft. Does anyone know what i could do?


Company: Direct TV Cancellation Fee
Country: USA
Site: www.directv.com
  <     >  

RELATED COMPLAINTS

Cross Country Bank
Ripoff DISHONEST ELECTRONIC FUNDS WITH DRAWAL deceptive company

Fifth Third Bank
Falsely closed acct. With false accusations. Then 4 days after acct was closed paid automatic bill payment, did not notify us or allow us to make a deposit

Winsor Pilates - Guthy Renker
Never accept monthly basis withdrawns from your account, when you want to cancel and return the kit - THEY WILL CHARGE YOU AGAIN EVEN AFTER YOU CANCEL

Vonage
Charged me 42.00 and cancelled my account because I hung up on them! Holmdale

Fifth Third Bank
Falsely closed account with false accusations. Then 4 days after account was closed paid automatic bill payment, did not notify us or allow us to make a deposit

Vonage Telephone Service
Unfair Refund Practices

Netscape Internet
Ripoff Netscape Internet providor ripoff I notified them to cancel my service in Nov. April 10 Netscape withdrew from my acct. I called them the Supv. Mr A.B. Stated Money will be ret'd to my acct in 5 days

Info experian direct
Charging acct and now acct bounced due to the charge. No permission to charge acct

Business Advantages Gold
Consumer Report

Bank Of America
Worst customer service ever and "for a bank?" can't believe in business