Fifth Third Bank
Falsely closed acct. With false accusations. Then 4 days after acct was closed paid automatic bill payment, did not notify us or allow us to make a deposit

On 06/07/09 Fifth Third charged put a hold on our acct. Due to the fact a local store double charged our acct. The amounts were exactly the same and within 1 min. Per charge.

I notified them it was an accidental double charge. Their response, "being that it wasn't a bank error, it was not their problem".

Then I was charged $111.00 in overdraft charges due to the weekend.

One June 30th a customer service manager. She explained it was a bank error but we will refund the double charge and the overdraft fees. The very same day this lady wrote a letter in retribution (it would appear), that stated 10 days from the date of the letter our acct. Would be closed regarding "suspicious" activity.

3 days after the acct. Was closed they paid an online payment for $350.00 never sending any notification or refusing to pay the charge due to the acct. Being closed. There was however money in the acct. To cover any and all pending charges up to the date of closure.

Since they paid the online billing charge after the acct was closed that took all the money I'd left in the acct. For the debit card charges I knew would be going through. To zero out my balance.

Now Fifth Third has charged me $300.00 in overdraft charges plus $8.00 a day to the tune $1,053.00.

Of course I have a new bank now but I see no way how I am responsible for a charge they paid 3 days after they declared the acct. Closed.

Company: Fifth Third Bank
Country: USA
State: Kentucky
City: Louisville
Address: 3821 Ruckriegel Parkway

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