RPM Collection Agency
Harassment! Morning and night. They claim we owe Verizon $ however we have never used verizon! The operators don't speak English, and the supervisor, Yadira Valenzer was extremley rude. Nationwide

Morning and night we are harassed by RPM collection agency. They claim we owe Verizon money. We have never used Verizon. They declared what they thought our address was however it was incorrect, as was the telephone number they claimed was our Verizon number. They wanted us to confirm or deny the last 4 digits of my husbands social security number which of course I refused to do. I spoke to an operator who couldn't speak English, I asked for the supervisor whose name was Yadira Valenzer (or something remotely similar). She was RUDE and menacing. She said since we would not confirm or deny the 4 digits of the social security indicates that we are guilty!
I tried to find out where RPM was located, an address or something but she refused to give it to us. They continue to call. I don't think they can do anything to us as they have the wrong information. But how long are they going to annoy us with the phone calls? It has been going on for 3 months.
What recourse do we have?

Company: RPM Collection Agency
Country: USA
State: Washington

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