Diskette Connection
Bad customer service

I thought I'd discovered really a "Customer Support" focused organization. HA! Upon delivery of my purchase,

I came across this 1 of the things was faulty. After talking to the organization about the phone, I had been educated that I had a need to return the item (my cost) plus they might credit my online take into account the buying price of them. NOT my creditcard, my online bill. This implies I've to-order from their store AGAIN to obtain my credit. Why might I do want to purchase again from the business that's a plan like this? Itis not my problem that their product wouldn't function, and, to become reasonable, itis not their problem both. But not to fall anything and ensure it is right? I really donot feel so.

Company: Diskette Connection
Country: USA

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