Bergdorf Goodman
A Sad High End Service! - bag

Ordered a purse online... Paid with a credit card... Got a confirmation email... Thank you for you order # - ... Waiting for it to arrive... After 2 weeks of waiting I finally called the customer service with my order #... And ohhh... The order have been canceled... It's out of stock... I told the customer service the I have not gotten any notice of cancellation... The only email I've received was the thank you for your order... Oh, well... Sorry but it's no longer available... I asked her if the store at least notify the customer if they cancel the order and she said no... How am I suppose to know that the item i ordered is no longer available... I guess because it never came... Ah, customer service from a high end store... I'll be sure not to go to this store next time I want a Valentino... Or a Prada... Or a Nancy Gonzales.

Company: Bergdorf Goodman
Country: USA

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