Silicon Solar LLC
Does not honro warranty

Upon the suggestion of the Plastic Solar Client Sales consultant regarding my requirement for a flagpole floodlight, I buy one Plastic Solar Industrial Indication Lighting (SKU: 16135) on January 31. The lighting was eventually installed on my flagpole and worked just good subsequent periodic warm times throughout February and March. Nevertheless, starting sometime in May the battery started having trouble achieving a complete cost pursuing complete warm days. E.G., the floodlight remained lighting for only four or five hours, rather than the 10 hours throughout February and March.By May 1st the floodlight wouldn't light pursuing completely warm days.

Consequently, I employed a solar manufacture from Earthwell Energy Management (Louisville, KY) the check the solar power positioning, incidence perspective, and alignment. The manufacture noted these were ideal. He thought the battery was deteriorating and recommended I contact Silicon Solar to obtain a battery replacement. I documented these details to some Client Sales Consultant who rudely advised me there is nothing wrong using the battery and declined my request a battery replacement, declaring both-year Silicon Solar Industrial Indication Lighting guarantee didn't range from the battery, that was just justified for 60 times. Moreover, she mentioned the 60-morning battery guarantee was mentioned within the Conditions & Conditions Contract I approved at purchase. Overview of the Conditions & Conditions Contract doesn't express any details about a-60-morning battery limited warranty. Meanwhile, the manufacture delivered towards the flagpole website another period, required the floodlight off the flagpole, and documented the battery wouldn't maintain a cost.

Your online site says the Plastic Solar Industrial Indication Lighting (SKU: 16135) is supported with a two-year guarantee. When there is a little worded Conditions Contract declaration regarding a-60-morning battery limited guarantee someplace in your site your organization is practicing fraud. Consequently, the goal of this notice would be to obtain your organization reimbursement the $240.00 I taken care of the product.

Company: Silicon Solar LLC
Country: USA

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