Correctional Billing Service, T-netix, Securus, Evercom
Number blocked after buying out-of-state local number

Shops, Products, Services

I went through a company and purchased a out of state phone number which is local to my loved one so that my collect calls would be only $5.00 because when my loved one calls me to my in state number I am charged $17.00 for 10 minutes well a few days ago Correctional Billing Service decided to block my number and then when I called in to see why they told me that my number had a security problem and I could no longer receive calls on it because it had features like call waiting, call forwarding and three way calling but I DO NOT have those features on my phone and I was told I have one option change my phone number or never talk to my love one again like I explained 5 times to the man from Correctional Billing Services that I DO NOT have those features on my phone he still refused to unblock my phone bottom line is since I bought the out of state phone number which saves me about $12.00 they are not happy and this is wrong on their part this should be a crime to block my phone because they can't make the money they want and 17.00 for a 10 minute phone call is a rip off especially when during the phone call you get 4 minute long recordings that block you from even hearing your loved one it's down right wrong and something should be done with this company.


Company: Correctional Billing Service, T-netix, Securus, Evercom
Country: USA
State: Texas
City: Dallas
Address: PO Box 650757
Phone: 8008446591
  <     >  

RELATED COMPLAINTS

Qwest T-Netix - Correctional Billing Services
Phone line still blocked after bill paid, no honest answers from company

Correctional Billing Services Evercom
Number blocked after one call on a local forwarding number

Securus Division Evercom Correctional Billing Services
Calls blocked daily despite direct bill signup and higher charges

Evercom Correctional Billing Services
Charged $19 per 15 minute call and shown negative balance after $400

Correctional Billing Services - Division Of Evercom Systems
Charged recurring monthly fee after one accepted collect call from jail

Correctional Billing Services (Evercom)
Gouging customers Escanaba Michigan

Correctional Billing Services
Evercom ripoff rates, horrible service

Securus Technologies
Phone service blocked for a week after an accidental key press

Evercom (Securus Technologies)
Extra $100 taken from card and line blocked after payment

Correctional Billing Services / Evercom
Charged for unused credit and extra fees when adding money to account