Verizon Wireless
Roaming Charges Continued After Switching Back to No-Roaming Plan

I signed up with Verizon last September. Signed under the 150 minutes with no roaming charges. Everything was fine for a while. I called to increase my minutes in March but they failed to explain I would now have to pay roaming charges.

When I saw my April bill I immediately called and asked to switch back to my former plan of 150 minutes with no roaming charges. The May bill worked out. However in June and July they still continued to bill me for charges when I am suppose to be under my previous plan.

We have called and called. They still can not get it right. If you desire to spend hundreds of dollars on roaming charges & then this company is tailor-made for you. However if you want to save yourself from what I have experienced. Go elsewhere.
I look forward to the day when I am free from my contract.

Company: Verizon Wireless
Country: USA
State: Texas
City: Dallas
Address: PO Box 66108
Phone: 18009220204

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