Travel Pal Assistant, Inc
They opened an account in my name without my knowledge and are billing me for it on my AT&T monthly statement

Shops, Products, Services

On my May 22 AT&T monthly phone bill, there appeared a charge of $14.95 plus. 90 tax from "Travel Pal Assistant, Inc" also called "OAN Services, Inc."

This was the first time I had ever seen this charge and I had no recollection of ever having signed up for such a service.

I called AT&T customer Service at 800-441-9678 and spoke to a representative named "Alice", located in Manila in the Philippines. She said that her records showed that that the service had been requested in my name on September 29.

I had no records indicating that I had ever requested or received approval for such a service. She gave me a telephone number which would allegedly connect me directly to the OAM office: 1-866-685-2306, which, by the way, is the same number listed under the "Contact Us" section of Travel Pal Assistant's home web page. Every time I dial it, a recording came on which says "This number cannot be accessed from your area".

I have no idea how this all got started and now I don't know how to stop it. Since it is listed as a "monthly charge", it appears that I will be charged a total of $15.85 on future phone bills as well.

Is this a scam? If so, can you help?

Thank you.

Sincerely,

Lee


Company: Travel Pal Assistant, Inc
Country: USA
State: Texas
City: San Antonio
Address: 19209 Heather Forest
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