One Enchanted Evening
Donna And The Owner (wouldn't Tell Me Her Name) Ordered wrong dresses, tried not to give us negotiated discount, RUDE, Ignored bride to be while in store

My fianc bought her wedding dress and all of her bridesmaids at One Enchanted Evening They agreed on a discount to be given to all of the Bridesmaids and every time one of the girls went to pay for their dress, the discount was not given. We then had to call and fight to get the discount we were promised. They also charge over $80.00 for dress alterations and were once charged $25.00 for wasting their time; no I'm not kidding. Every time I call to straighten something out I get put on hold for 10 minutes and EVERYBODY including the managers have a huge attitude. Yesterday one of the bridesmaids picked up their dress which saw ordered in as a regular and came in as a long. (The store placed the order wrong) She was told that they have no record of the order and they would fix the dress for $40.00. Also, before you sign their contract, read it! It states in the contract that if you take them to court you have to pay for their attorney and court fees.

I have never wrote a review like this online but these people have screwed our whole wedding party so much I wanted to warn other brides to be.

Company: One Enchanted Evening
Country: USA
State: Pennsylvania
City: Wexford
Address: 11269 Perry Highway Pine Center
Phone: 7249344330

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