Directv
Lease Fee Charged on Four Customer-Owned Receivers
- 04-18-2009
- 8
I called to sign up for DirecTV after cancelling a couple of years ago. I own four boxes and already have an installed dish. I wanted to hook up all four boxes and get service activated. I was told that I would be charged a lease fee of $5.00 a month for each box over one. I said, "Even if I own the boxes?" The rep said yes, there is an admin fee built into the lease fee, so it will be charged. I debated for some time, spoke to a supervisor, and was told that nothing could be done. Total scam. They have adopted the great customer service policies of the cable industry.
Company: Directv
Country: USA
State: Nevada
City: Las Vegas
Site: directv.com