Stauer Watches
And jewelry i bought a compass '33 wrist watch 10 months ago. The 24 hr hand fell off and jammed the watch. No warranty

I bought the Stauer compass '33 watch 10 months ago. The 24 hour dial fell off and jammed the watch. It keeps the second hand locked up. I called their customer service dept. Told them of the problem. They said the manufacterer only covers the mechanism if the watch will not run. I told Stauer that I expected them to repair the problem. They said they only warranty the watch for 30 days. I said I did not cause the problem with the watch, it was defective from the start. There was no way that anyone could cause the problem. The watch is a piece of junk and that is why there is no warranty. I have never received any warranty or guarantee from the company. They want me to ship the watch back at my expense and pay $30-$50. To repair the problem.

Company: Stauer Watches
Country: USA
State: Michigan
City: BURNSVILLE
Address: STAUER, 14101 SOUTHCROSS DRIVE W
Phone: 8883332012

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