Riveria Hotel
Las Vegas, phone company extortion rip-off

In October I was in Las Vegas for 5 days. During this time I used the phone to call home. No where in the room or on the phone does the company state the rates. When I was checking out I was suprised that I got socked with a $350. Plus phone bill. The clerk says this happens all the time and that another customer was suprised when his bill was in the thousands of dollars, again she states this happens all the time.

Well, if this happens all the time there is a problem. I feel the consumer should be informed of the phone rates. Or a warning should be posted by the phone. If I was calling from my home phone to Vegas the charges would not have been more then $20.00. This is just plain extortion from consumers they probably will only see once. And the attitude of the hotel clerk led me to believe that they really don't care, the clerk states its out of their hands, that it is the phone company.

Well if the hotel really cared they wouldn't let the phone company take advantage of their customers.

Company: Riveria Hotel
Country: USA
State: Nevada
City: Las Vegas

  <     >