Dish Network
Promised $39.99 Monthly With No Fees, Then Billed $200 in Charges

In December I was called by a representative of Dish Network and advised there was a special of $39.99 a month plus taxes for 12 months. No contract required, no installation charges, etc. I repeated this information several times and each time was assured that was the correct amount. When my first bill came, I was charged $100 installation fee and $100 no contract fee.

I called Dish network billing and they assured me they would make the correct adjustments as agreed and I was to pay $59.00 and my next bill would be $79. Despite what the saleswoman had told me, that she had not figured in the rental equip. I have one Dvr and one box. That sounded reasonable despite what she had offered and I agreed. The next bill came and still no adjustment.

I paid the bill to keep them from turning it off as I was going out of town (my son was having his first chemo treatment) and I didn't want it turned off for my sister who was staying here. I just called Dish billing and was told this time that I was given erroneous information and they were not going to make any adjustment. I don't understand how these companies get away with this kind of treatment for their customers.

Does anyone have any suggestions as to what I can do???

Thanks

Company: Dish Network
Country: USA
State: Colorado
City: Littleton
Address: P O Box 9033
Phone: 8003333474

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