RCN Cable Tv Service Provider
Deceptive practices

I've had RCN for about 4 years without a cable box. Their cable line was servicing all 3 of my televisions and I was happy with the basic cable which included Lifetime, SciFi, 2 religious stations, Discovery, History and all these type of educational programming. They forced us to get the 3 digital boxes in October stating that if we did not get them, we would be out of our cable network. The landlord of my building will not allow any of us to choose what telelvison service we wish. It is either RCN or Time Warner and this landlord will not allow any sattelite equipment to be placed outside the building or on the roof either. I went with RCN because of the cable line without a box because I don't care about the premium movie channels, BUT ever since we got rooked into it from October not only is it costing us more, but they said we were going to get extra channels, like Hallmark, Sundance and Encore (all the channels in blue). This never happened.in fact, Hallmark has taken all the loved shows we used to watch on TVland and the Golden Girls from Lifetime. The only extra channels RCN gave us are the one's nobody in my house watch. E.G., "Yes"- and I hardly listen to the music channels. Furthermore, RCN said that we would not only get Basic Cable but also "Signaure Cable" included. I see a $15 charge for basic and $48.44 for "Signature Cable tv", but I surely am not getting any of my former beloved shows and when I inquired, RCN said I would have to pay extra for all the above (without HBO, etc.) so that they now offer you less for the more money they charge. Furthermore, they specifically had said back in October, that I would not have to be charged for 1 box because it was being "forced" on me, yet I am still being billed for all 3. I hate them now and see their greediness as going too far and I feel this landlord of my buidling is like a dictator. After all, even though I am only renting, there are other tenants that are co-op owners who still have the same choice: either RCN or Time Warner.in any case, since I have to pay more, then I'm checking out Time Warner and so far, I see online their blue channel lineup includes all I want. My thought is if I have to pay more, I am not going to pay it to RCN out of principle. Let's see if I get Time Warner after I find out the cost and if I can afford it. But my love for RCN is now over.

Carla, Flushing, NY

Company: RCN Cable Tv Service Provider
Country: USA
State: New York
City: Queens County
Address: 100 Baltimoe Drive, Wilkas-Barre, PA 18702
Phone: 8777262455

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