Oliver Peoples
Bad product, even worse customer service

I've long-since been a lover of Oliver People. Nevertheless, I recently purchased a set of shades from Eyetique in South Africa and also have had a devastating encounter. The very first group of shades I purchased the main one supply dropped down following a couple of months. I got the spectacles back again to the shop and after quite a while had them changed with a diverse color set (60-16-120 Lada MBK). It was the very first frustration when I actually loved the uncommon matt platinum of the very first pair also it was changed with a basic black set. After another couple of months, the supply dropped off this set also!!! After I got the spectacles back again to the shop they explained that there is actually a style deficiency within this variety plus they had consequently been stopped and they couldn't change them. This really is, clearly, not adequate enough. I don�t be prepared to spend the cost to get a quality set of spectacles without getting a quality item. When there is a accepted style deficiency in these spectacles, they must be changed without any questions asked. I'm really dissatisfied with Oliver Individuals consequently of the.

What's worse, is the fact that I published for their customer support division data AT oliverpeoples.com within this respect. After no reaction I wrote again. However no reaction. I subsequently published for their revenue deaprtment considering these folks should atleast examine their emails. Nevertheless no reaction! Within this international economy, it will create no distinction where your client is, they ought to be cared for. As well as in this financial crisis, I can not think any organization wouldn't wish to guarantee they maintain their clients...

Company: Oliver Peoples
Country: USA
State: California
City: Los Angeles
Site: oliverpeoples.com

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