Walgreens
Bad customer service

I'm really upset with my current trip to Walgreens drugstore. I'd an RX transferred to walgreens from cvs this week for my spouse. I went and slipped off my insurance cards, so when I offered the woman my insurance cards she stated the medicine that I had been to get wasn't protected. This isn't accurate, I named my insurance provider and there hadn't actually been an agreement for this everywhere. And so I needed to call-back and consult with the pharmacist. She stated they never actually place in my data and simply went the final card they'd outlined. She stated sorry and everything was okay.

I visited get my rx that evening. The woman was rude, and explained that I really could not utilize my 25.00 free gift-card discount for this transferred rx since it was a brand new rx. Exactly what does it matter, I transferred it from cvs to walgreens and also you are becoming the company. I usually use cvs and that I believe I'm beginning to comprehend why I actually do that today.

Company: Walgreens
Country: USA
State: Indiana
City: Mooresville

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