Drive Solutions
Bad service

We employed the corporation to recover information from the physically broken sdcard. We were really saddened once the sd-card that had absorbed 500 images at our wedding rehearsal dinner and throughout the ceremony/party wasn't understandable (because it have been understandable within the camera to check out the images during and immediately after the ceremony, but was not able to study them whenever we got home and attempted to move them to some pc). After looking around, we chose to deliver our card below to ensure that "experts" might discover the things they might do about recovering the missing images. Two nights later, they received the card, and also the following day they named to see us that there is nothing they might do. Their "best-of-the-point" application was not able to recover something plus they determined it had been actually broken (that will be the main reason I delivered it for them within the first-place!). They stated these were likely to deliver the card back again to me therefore atleast we're able to obtain a new alternative card (it was still under guarantee), incorporating "Wish there isnot something essential about the card." It was somewhat chilly and rude, given that if they certainly were throw away images, we'dnot be attempting so difficult to recuperate them.

Three months later, and we'd not received the card within the email however. After several telephone calls and not having them return calls once they stated these were along the way of choosing the card, they ultimately acknowledge the card was delivered out, but their "new" individual in delivery didn't get yourself a tracking number. At that time, the individual about the telephone stated "we may need to bite it and visit ebay and grab-you a brand new card to displace the broken one."

I find this unprofessional attitude sickening. I'd previously made preparations with another organization having a clean-room which was likely to create another test at restoration, but I guess that'll not be feasible since the corporation cannot actually make a move as easy as return a card to it is operator.

Company: Drive Solutions
Country: USA
Site: drivesolutions.com

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