Amazon
Express Shipping Not Delivered in Eight Days, No Refund of Fee

I ordered express shipping from Amazon (the checkout said if I ordered in the next 6 hours I could receive my book by Monday) They collected the fees for the shipping and now it's 8 days later and I still don't have my book. I called and they said that express shipping has 10 days to get to you. I asked for a supervisor and the guy put me on hold and then came back on pretending to be someone else. He said too bad we aren't refunding the money to you for the shipping we still have until monday to get it to you.

I told him hey that isn't express, he said yes it is and you aren't getting a refund, I don't care what you think you just didn't read the info right. I have been all over the site and express says 2-6 days. Has anyone else had this problem?

Company: Amazon
Country: USA
Site: amazon.com

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