American Theater Systems
Bad service

I buy a Marantz CD player from American Theatre, the man mentioned it'd deliver within the next couple of days. I called back per week later requesting them, if it's delivered, the man about the telephone stated it'snot and they were waiting to obtain it in-stock. I told them that I needed to stop my purchase and also the man hung-up on me. Fifteen minutes later a man in the shop named me to apologize, I told him I still desired to stop.

Then he said it'll charge me A - 15% restocking charge.

I told him I'd match it with my charge card and we finished the discussion.

They sent a duplicate of the plan towards the credit treatment organization about cancellations will soon be charged 15%. The charge card business sided with National Theatre since it was created within their plan.

Well, it was $170 bucks I'd to cover a $860 buck cd-player to stop. Just how can there be considered a restocking charge once they never had it in-stock? As well as the man mentioned it'd deliver within the next couple of days, but a week later it'dnot.

Company: American Theater Systems
Country: USA
Site: amsound.com

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