Ftd
Bad service

This was the absolute worst service I've ever received in my life. I placed my order 6 days ahead of time and the order was never delivered. I called four times to find out why and nobody ever returned a call or gave me an answer. I finally cut out the middle man and went directly to the local florist where they had no record my order ever being placed. I'm now on day 11 of waiting for my refund, which was promised to be refunded within 6 days. I've made a total of 8 calls since starting this fiasco and all 8 times people have promised to call me promptly, as of right now I have received ZERO phone calls from them. I will never for any reason use this company again.

Company: Ftd
Country: USA
Site: ftd.com

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