Jared's Galleria Of Jewelry
Watch Scam - Misleading Selling Practices

I went to Jared's The Galleria of Jewelry and began looking at watches when a salesman came and asked if I needed help. We began a conversation about watches and he showed me a watch that was on sale. It was a nice watch and the price was marked down by about $800 which seemed like a good deal. I said no at first but he told me that I could take it home for up to 30 days to think about; he told me that it would not be there the next day if I didn't.

Against by better judgement I decided to take the watch home but before I left the store he checked the fit of the watch and told me that it was loose. He said that I needed to take a link off the watch to prevent the watch from turning on my hand; he also said that it would keep the watch more secure if I wore it tighter around my wrist, so I agreed. I kept the watch for 2 days and decided that it was not what I wanted so I went to return the watch, but I was in for a surprise. The manager, Hilda, did not let me return the watch because the link had been removed. I told her that her seller recommeded that the link be removed in the first place but she said it was against their policy to return an "altered watch."

I tried explaining that I really did not want the watch in the first place but the seller suggested to take the watch home and to have a link removed, but it was too late for me, they had already closed the deal and refused to take the watch back. Now I am stuck with a bill over $2000 and the seller is probably laughing is head off at how he scammed me. The manager would only let us exchange the watch for another watch, but would not let us get our money back. We asked why we couldn't exchange the "unaltered" watch for our money back because it was in its original condition but we got the same answer, "it is against company policy." Practices such as this is partially the reason why our ecomony is falling apart; how can we trust businesses like this when they are just out to get you.

Company: Jared's Galleria Of Jewelry
Country: USA
State: Texas
City: Schertz
Address: 8152 Agora Pkwy
Phone: 2109450208

  <     >