Watchez.com
Defective watch, refusal to exchange unless I bought another watch Ripoff

I purchased a replica watch from Watchez.com based on their photograph and description of the item. When watch arrived it was not the same watch as pictured. It was a chronograph style watch with 3 small dials on the face of the watch. One dial was inoperative and another operated improperly. The watch band was also a different color than what was pictured.

On their website they said they would make exchanges, but when I e-mailed them to make an exchange they replied that I had to buy anoother watch from them and then they would exchange the one I bought. I e-mailed them twice more saying all I wanted to do was exchange the watch I was sent and I had no desire to buy another watch. Their responses did not address my questions, they just repeated that I had to buy another watch to and then they would make an exchange.

I don't want to buy another watch from this company, especially considering the poor quality of what they sent me. I just wanted a straight exchange. I feel ripped off and would never deal with this company again.

Company: Watchez.com
Country: USA
Site: watchez.com

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