Walmart SuperCenter
Stopped and Cursed at Over Receipt by Man in Police Shirt

Shops, Products, Services

We were at the Clarksville Indiana Superstore on 12/19/08 at 18:09: 16, when our purchase transaction had been made at front cashier by Donna. My husband who was pushing the cart after payment was made were leaving the store. He had asked me while I was walking to get a dollar out for the Salvation door greeter. I was fumbling thru my purse looking and walking, where upon arriving by the subway sandwich shop still in the store stopped and dug into my purse. I had not notice my husband had walked ahead and was still standing with my head down trying to zip up my purse when a loud voice I heard demanded " SHOW ME YOUR SALES RECEIPT" I looked up into the face of a man appx. 5'10, grey bur hair cut, portly man standing directly in front of me. I was stunned and said only "what?", he then again stated I WANT YOUR SALES RECEIPT! I said I don't have one (I had no cart nor packages on me and my husband was easy 20 feet away still moving forward) and began crying out to my husband in a panic I froze, I was afraid he wouldn't hear me!

My husband heard my cries, stopped dead and turn around. Seeing the man he left the cart and walked back to where I was with this man in front of me, asking what the problem was. He turned to my husband saying "I need a receipt to check that water softener in your cart". My husband said is it your policy to stop a woman and demand a receipt from her when she isn't anywhere near a cart or has packages... You don't need my receipt your being ridiculous. The man then again stated SHOW ME YOUR Receipt for that salt! My husband replied" OK ok I will show you the receipt and since its so important to stop my wife the way you did, I will show you the receipt if you check every item in this cart, I certainly want you to make sure its all paid for. With that the man said I WILL NOT DO THAT, my hub said well seems logical if you are protecting Walmart you want to check every item in the cart and you need to, again he Yelled I WILL NOT, then yelled OFFICER!

With the yell of officer, man appx six foot, bur hair cut large built with a Navy Blue T SHIRT made from a synthetic blend and the words appox nine inches wide if more with these letters P O L I C E jumped off a stool where he was sitting in Subway corner and Walmart foyer entrance came over agitated (by his breath and his quivering lip when he spoke). He never identified his self as a POLICEMAN or a Walmart employee. My hub said what policy is this to stop my wife and then demand a receipt? The police wearing t shirt man said " ITS WALMARTS POLICY TO CHECK ALL RECEIPTS AND IM NOT GOING TO TAKE YOUR SHIT", exact words! All this time I stood still watching and silent actually afraid. My hub held the receipt out and said you have been so ridiculous with your behavior over this... Here is the receipt! With that the officer standing no more than eight inches to my right said the following. I don't like your attitude and you get out of the store. I stood still frozen looking right into his face, it was then when I looked directly up at him (Im 5'2") I did not move until he walked away from me and hub kept saying your ok your ok come on lets get out of here.

Leaving the area we called 1-800 Walmart to report the door greeter and the man wearing the POLICE T SHIRT. I also later that night went to Walmart site to customer service has a report store experience and stated a Man wearing T shirt and stated I was detained in the store by a door greeter and had no merchandise or cart near me. We are 54 and 55 years of age and I have never had anything like this done to me. I came home that night and wrote the above situation down. That night as I was trying to think clear and figure out what I had done wrong... I never did give the Salvation door greeter his dollar and didn't go out anymore during the shopping season. The thought of every going to a Walmart store has me stricken with actual knots in my stomach and I will not shop at their stores again. It was a nightmare and I never felt so afraid.

I want others to know about this, I never want a woman to feel afraid again standing in front of a door greeter and a man with POLICE on his shirt. That is the only reason I can relive this moment. Please be careful in Walmart I was afraid of the POLICE T shirt man. I stood quiet with my heart pounding and not understanding what I did wrong. It was a frightening episode and I still don't know what I did wrong!

Indianagrandparents
Corydon, Indiana
U.S.A.


Company: Walmart SuperCenter
Country: USA
State: Indiana
City: Clarksville
Address: 1351 Veterans Prky
Phone: 8122849926
  <     >  

RELATED COMPLAINTS

Walmart
Door Alarm Triggered by Car Keys and Greeter Accused Us of Theft

Wal-Mart
Greeter Took Cart and Receipt After Security Alarm Sounded

Target.com
Target.com receipt checking at the doo

Walmart
Overcharged at Checkout and Plastic Found in Dog Treats

Walmart Super Center Murdock Florida
Missing Christmas Gifts and Rude Managers After Black Friday

Walmart In Opelousas
Manager followed and yelled at customer who declined to show receipt

Walmart
Only One Register Open at 7:50 AM While Staff Socialized

Wal-Mart
Daughter Cited for Shoplifting Despite Having a Receipt

Kmart
Ipoff horrible Experience with wonderful Associates... Horrible customer service throught the front end

Wal-Mart
Arrested for Theft After Moving Cart Items and Drinking Pop at Store