Sprint PCS, Sprint Spectrum
Rip-off

I used to work for this awful company as an Assistan Manger at the Clackams store off of 82nd Ave. I exposed some of the employees for signing customers up under accounts belonging to friends and businesses that the rep had connections with. The customers usually had such bad credit or no credit that this was the only way for the consumer to get a phone and the rep would make some under the money dollars and tell the customer the computers were down so they couldn't give them a reciept.

What really was happening was the sales rep would sign the customer up under a friend or business that qualified for a FREE phone and the rep would pocket the $ and give some kick back to the frined or business with good credit.

The problem is when these customers had phone problems they had no receipt for proof of purchase. Most were hispanic or non english speaking clients that were easy to confuse.

Since I chose to leave after realizing the company internal security was willing to do very little dispite my persistance and evidence things have gotten worse. I have been notified that they have no proof of me turning in my employee phone and never cancelled my service like
I requested. I have a signed paper since I knew this could happen from the then Manager who was part of the problems, showing I did in fact turn it in with serial #'s and the whole bit. However she is no longer with the company. Imagine that if you can!

Now the customer service people tell me I need her to let them know I turned in my equipment, ha. Ha. Ha... So that they can reverse the charges.

The next step in my mind was contact the District Manager with whome I have now left voicemails and e-mails with no responses?

What the heck am I supposed to do? The may soon report me to collections for the unpaid bill I dispute owing.

Company: Sprint PCS, Sprint Spectrum
Country: USA
State: Oregon
City: Portland
Phone: 5036121000
Site: www.sprintpcs.com

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