Intuit
Bad service

Shops, Products, Services

Intuit warranties the accuracy of their software and sells audit defense provided by a subcontractor.By accuracy, they mean that the software can add 2 & 2 to get 4. However, getting the right numbers in the right slots does not seem to be part of the warranty. Purchasing the audit defense is a waste of time and money. If any question arises from your online tax form submission, the company providing the "service" will not recognize your audit defense account in time to do any good. Turbo Tax "help" services are focused on deflecting all criticisms, not solving problems. After months of discussing Turbo Tax's erroneous submissions of my taxes to the IRS and state agencies I cleaned up the mess Turbo Tax created and obtained my refunds and an apology from the IRS and the State of Colorado... With no help, apology, or refund from Intuit.


Company: Intuit
Country: USA
State: Arizona
City: Tucson
Site: intuit.com
SUBMIT A COMPLAINT
  <     >  

RELATED COMPLAINTS

Intuit - Turbo Tax - Quicken
Promised Refunds and Rebates never happen. The Customer Support is a FARSE. Ripoff

Turbo Tax
Intuit Sneaky web-site

Intuit - Turbo Tax
Deceptive Advertising on Web Page and Product Box

Turbotax Audit Defense
Tax Resources Inc. Total Scam

Intuit - Turbo Tax
Lack of support for MS-Excel file

Intuit Rebate Center
Intuit-Turbo Tax Rebate Ripoff Don't buy Direct from Intuit they refuse to pay off on rebates

Turbo Tax audit defense center
Tax resources Inc Turbo Tax Intuit Audit defense center, Does not defend anything, I could have paid the bill my self and it would be have been cheaper los angeles, California

Intuit - Turbo Tax
Unauthorized renewal charge

Turbotax Audit Defense
Consumer Fraud

Turbo-Tax
King of Ripoff artist

SUBMIT A COMPLAINT