HobbyTron.com
Don't buy from them
- 10-31-2008
- 15
I purchased a $200 gas nitro car for my son's birthday. We received 10/28 and it had a broken part so I called them asap. The vehicle mechanically broke down after less than 2 minutes of running on pavement. CS rep was very rude and refused to help via phone. I tried their online chat~ got the same rep who told me to try online. I had to request RMA online and come to find out the same CS rep that was rude to me processes the RMAs and she refused to provide and said she would do so later the next day. Company refused refund or possibly even replacement. I don't want replacement~ their products are JUNK! I just want my money back!
Company: HobbyTron.com
Country: USA
State: California
City: San Fernando
Site: hobbytron.com