ADT Security Services
Burglary Alarm Never Tripped and Billed After Cancellation

Shops, Products, Services

I was using ADT services at the time I was broken into and thieves made off with whatever they wanted and never tripped the alarm system. I thought my business was protected, because it sure cost me enough to have a system installed, but it never was set off after thieves just done whatever they wanted to once they got inside. I called to cancel my service and was told by the local office that they would handle it, that I would need to fax a letter of cancellation to them. I was OK with that. Then I get a charge from ADT on my credit card three months later and when I called them for explanation, they told me they never received my original fax. (whatever!) So I sent them another fax and thought that might be the end of it, but no, I keep getting past due bills from them and can not seem to get them to understand that they should be responsible for my loss that I suffered because of their unprofessional service that I was getting. I would not recommend anyone doing business with these folks.


Company: ADT Security Services
Country: USA
State: Colorado
City: Aurora
Address: 14200 E. Exposition Ave
Phone: 8006625378
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