Magic Jack
Charging CC when the order was not completed or confirmed

Shops, Products, Services

I stopped the order and closed out the browser before I finished my order. Never gave permission for them to charge my card. Less than 24 hours later I have a charge of $50.85 on my account. Contacted Live Chat and they couldn't find my order. I had no order# for them to track it by. They also wanted me to give them my CC# again. Which I refused. They couldn't help any further.

Beware if you order online with this company. I am filing complaints with the BBB, My states Attorney General, and VISA. If anyone else has had the same problem I hope you will do the same.By the way, they have a D rating with the BBB.

Company contact information as reported by the BBB is:

Magic Jack LP
PO Box 6846
West Palm Beach, FL 33405
Phone: (561) 594-2140
Contact: Peter Russo - CFO

Unfortunately I cannot comment on the product itself because I never ordered it.


Company: Magic Jack
Country: USA
State: Florida
City: West Palm Beach
Address: 5700 Georgie Avenue
Phone: 5615942140
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