Embarq
Poor service

These people do not value their customers at all, you pay your phone bill, things get shut off, then, takes them forever to restore ALL SERVICES. When long distance was interrupted, they guaranteed restoration within 24 hours, 72 hours later, was not restored. Called in and was LIED to by service (or lack of service) 4 TIMES, and they don't want to give you credit for anything. They aren't afraid to charge you outrageous fees for repairs, but, they think your time is worthless compared to theirs. As soon as cable comes down the road, they will be replaced with broadband service.

Company: Embarq
Country: USA
Site: embarq.com

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