Houseofstyle.com
Will not let me use a store credit that was issued after a return saying that it is not valid. Company refuses to call back or return e-mails to resolve issue

Shops, Products, Services

Was issued a store credit after the return of merchandise. When I tried to use the credit, I got a call saying that it was not valid. I have left 5 messages and sent 3 e-mails to resolve this issue and no one has bothered to respond. I have sent proof of the store credit via fax and still have not heard from anyone. At the very least, this is the worst customer service I have ever experienced. Do not buy from the website!!!


Company: Houseofstyle.com
Country: USA
State: California
City: La Jolla
Address: 931 Girard Ave
Phone: 8774638460
  <     >  

RELATED COMPLAINTS

Walmart
Lousy customer service

Nomorerack
Refuses to issue credit for merchandise returned over two months ago. They keep sending me emails with run-around phrasing and will not give me a phone number of a superviser I can talk to

Sun Telecommunications
Worst customer service

Circuit City Store #3316
Refund rifoff

Circuit City
Refuses to honor in store credit

Kohl's
Hassle Return

Hollister CO.com
Worst customer service - return policy

Next Step
They are unwilling to honor their return policy

Worldwide Discount Sales #102
Ripoff, Shipped damaged equipment and the equipment was returned and "Charles" confirmed receipt of the material and advised that a credit would be issued

Sunglass Hut
Consumer Report