Jansenmedical.net
Worst customer service ever experienced

The man that answered the phone was the rudest person I have ever been unfortunate enough to speak to.

I am amazed this company is still in business!

My question was simple, I wanted to know what the 5 year warranty on the Oxygen concentrator covered. He began to provide me a response which was completely unrelated to the question I answered. I told him I didnt think he understood my question and he then started screaming at me. He was completely out of control. I politely asked him to stop screaming and stop talking over me. He continued to scream at me in a deragatory manner so I asked to speak to his manager, he stated he was the owner Mr. Jansen.

The product he was advertising was a popular brand name of medical equiptment so I contacted them and provided them with this information. They were very appreciative of being notified that one of their suppliers was behaving in this manner.

I am still completely amazed that I had a confrontation when asking a simple valid question. I was so taken aback by this behaviour and have never experience anything like it.

Do yourself a favour... NEVER buy anything from this company, there are other companies out there that want your business.

Company: Jansenmedical.net
Country: USA
Site: jansenmedical.net

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