Costco / Retail Services
Late Charge Assessed on Time Payment, Cannot Close Account

I always pay my bills on time to avoid late fees and finance charges. I was fraudulently assessed these charges for September. Retail Services offered to reduced fees, which I declined, then asked to close my account.

I was eventually routed back to their voice mail versus being connected to a Closer. I called back, but have been on hold for 30 minutes, following 20 min. spent on initial call. It appears I cannot even close my account.

Company: Costco / Retail Services
Country: USA
State: California
City: City Of Industry
Address: PO Box 60148
Phone: 8002208592

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